This website is run by Glasgow Life (Culture and Sport Glasgow (Trading) CIC).  We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

 

How accessible this website is:

We know some parts of this website are not fully accessible:

  • A link is missing accessible text. This fails WCAG 2.1 success criterion 4.4 (Link Purpose (In context))
  • An H1 heading is missing from the page. This fails WCAG 2.1 success criterion 3.1 (Info and relationships), 2.4.6 (Headings and Labels) and 2.4.1 (Bypass Blocks)
  • A skip to link to bypass the navigation does not become visible on tab focus. This fails WCAG 2.1 success criterion 4.1 (Bypass Blocks)
  • The visual focus indicator is not sufficient or consistently applied on this page and therefore will make it difficult for sighted keyboard users to navigate through the page. This fails WCAG 2.1 success criterion 4.7 (Focus Visible)
  • An image is present without an alt tag. This fails WCAG 2.1 success criterion 1.1 (Non Text Content)
  • Headings have been skipped. This fails WCAG 2.1 success criterion 3.1 (Info and Relationships), 2.4.6 (Headings and Labels) and 2.4.1 (Bypass Blocks)
  • Breadcrumbs are not marked up adequately for screen reader users. This fails WCAG 2.1 success criterion 1.2 (Name, Role, Value)
  • Ambiguous links are present. This fails WCAG 2.1 success criterion 4.4 (Link Purpose (In Context))
  • Page titles should be more descriptive and provide organisation. This fails WCAG 2.1 success criterion 4.2 (Page Titled)
  • Form elements are not labelled correctly. This fails WCAG 2.1 success criterion 3.1 (Info and Relationships) and 3.3.2 (Labels or Instructions)
  • Date picker/inputs on the form do not receive visual focus when a user navigates via the keyboard. This is a shame as the date pickers themselves are accessible via the keyboard but this is redundant when the form inputs are not labelled and they do not receive visual focus. This will result in users being unaware that they can interact with this section of the site. This fails WCAG 2.1 success criterion 4.7 (Focus Visible)
  • Changes to the page do not get announced to the screen reader - It should be announced to the screen reader the number of search results which have been returned. This fails WCAG 2.1 success criterion 3.1 (Info and Relationships) and 4.1.3 (Status Messages)
  • Element has insufficient colour contrast of 1.09 (foreground colour: #ffffff, background colour: #f5f5f5, font size: 35.8pt (47.776px), font weight: normal). Expected contrast ratio of 3:1. Element has insufficient colour contrast of 3.44 (foreground colour: #ff3190, background colour: #ffffff, font size: 10.0pt (13.328px), font weight: normal). Expected contrast ratio of 4.5:1. Element has insufficient colour contrast of 3.01 (foreground colour: #ffffff, background colour: #009fda, font size: 10.0pt (13.328px), font weight: normal). Expected contrast ratio of 4.5:1. This fails WCAG 2.1 success criterion 4.3 (Contrast (Minimum))
  • Covid message is not scaling correctly for desktop and results in obscuring the information contained in the footer

 

Feedback and contact information

If you need information on this website in a different format:

We’ll consider your request and get back to you in.  

 

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)(opens in a new tab).

 

Technical information about this website’s accessibility

Glasgow Life is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

 

Compliance Status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

 

Non accessible content

The content listed below is non-accessible for the following reasons.

 

Non-compliance with the accessibility regulations:

  • A link is missing accessible text. This fails WCAG 2.1 success criterion 4.4 (Link Purpose (In context))
  • An H1 heading is missing from the page. This fails WCAG 2.1 success criterion 3.1 (Info and relationships), 2.4.6 (Headings and Labels) and 2.4.1 (Bypass Blocks)
  • A skip to link to bypass the navigation does not become visible on tab focus. This fails WCAG 2.1 success criterion 4.1 (Bypass Blocks)
  • The visual focus indicator is not sufficient or consistently applied on this page and therefore will make it difficult for sighted keyboard users to navigate through the page. This fails WCAG 2.1 success criterion 4.7 (Focus Visible)
  • An image is present without an alt tag. This fails WCAG 2.1 success criterion 1.1 (Non Text Content)
  • Headings have been skipped. This fails WCAG 2.1 success criterion 3.1 (Info and Relationships), 2.4.6 (Headings and Labels) and 2.4.1 (Bypass Blocks)
  • Breadcrumbs are not marked up adequately for screen reader users. This fails WCAG 2.1 success criterion 1.2 (Name, Role, Value)
  • Ambiguous links are present. This fails WCAG 2.1 success criterion 4.4 (Link Purpose (In Context))
  • Page titles should be more descriptive and provide organisation. This fails WCAG 2.1 success criterion 4.2 (Page Titled)
  • Form elements are not labelled correctly. This fails WCAG 2.1 success criterion 3.1 (Info and Relationships) and 3.3.2 (Labels or Instructions)
  • Date picker/inputs on the form do not receive visual focus when a user navigates via the keyboard. This is a shame as the date pickers themselves are accessible via the keyboard but this is redundant when the form inputs are not labelled and they do not receive visual focus. This will result in users being unaware that they can interact with this section of the site. This fails WCAG 2.1 success criterion 4.7 (Focus Visible)
  • Changes to the page do not get announced to the screen reader - It should be announced to the screen reader the number of search results which have been returned. This fails WCAG 2.1 success criterion 3.1 (Info and Relationships) and 4.1.3 (Status Messages)
  • Element has insufficient colour contrast of 1.09 (foreground colour: #ffffff, background colour: #f5f5f5, font size: 35.8pt (47.776px), font weight: normal). Expected contrast ratio of 3:1. Element has insufficient colour contrast of 3.44 (foreground colour: #ff3190, background colour: #ffffff, font size: 10.0pt (13.328px), font weight: normal). Expected contrast ratio of 4.5:1. Element has insufficient colour contrast of 3.01 (foreground colour: #ffffff, background colour: #009fda, font size: 10.0pt (13.328px), font weight: normal). Expected contrast ratio of 4.5:1. This fails WCAG 2.1 success criterion 4.3 (Contrast (Minimum))
  • Covid message is not scaling correctly for desktop and results in obscuring the information contained in the footer

 

Content that’s not within the scope of the accessibility regulations

 

Pre-recorded videos

Some pre-recorded videos don’t have an audio captioning or description, so the information in them isn’t available to people who cannot see or the hear the video content. This doesn’t meet WCAG 2.1 success criterion 1.2.2, 1.2.3, 1.2.5.

The accessibility regulations do not require us to fix pre-recorded videos published before 23 September 2018 if they’re not essential to providing our services.

When we publish new content, we’ll make sure our use of images meets accessibility standards.

 

What we’re doing to improve accessibility

We are always open to suggestions, additions or the reporting of accessibility problems. Users can use the contact details supplied above.

  • We plan to address all above non-compliant criteria by December 2020.


Preparation of this accessibility statement

The audit included a full evaluation the site against the WCAG level AA accessibility guidelines version 2.1, producing a report highlighting all issues and recommendations to rectify any issues.

 

Website evaluation included review of the following sections (some of these pages might be unavailable):

1. Homepage: https://www.merchantcityfestival.com/
2. Article: https://www.merchantcityfestival.com/cookies/
3. Event search: https://www.merchantcityfestival.com/search-events
4. Event item: https://www.merchantcityfestival.com/event/1/merchant-square-outdoor-craft-fair
5. Landing page: https://www.merchantcityfestival.com/plan-your-visit/
6. Sitemap: https://www.merchantcityfestival.com/sitemap
7. Text page: https://www.merchantcityfestival.com/about/
8. What’s on: https://www.merchantcityfestival.com/whats-on/thursday-25th-july/

 

We tested: our main website platform, available at merchantcityfestival.com.

This statement was prepared on 23rd September 2020. It was last updated on 28th September 2020.

 

 

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